Evaluation of the EU Consumer Programme (CP 2014-2020)

The European Commission Directorate-General Justice and Consumers (DG JUST) has commissioned RPA to undertake an ex-post evaluation of the EU Consumer Programme (2014-2020). The EU Consumer Programme provides a valuable role in consumer protection by ensuring product safety, consumer rights and redress, enforcement of consumer rights and raising consumer awareness across the EU.   

The evaluation will identify: 

  • The effectiveness of the CP; 
  • The efficiency in use of resources; 
  • The scope for simplification of the CP; 
  • How coherent the CP is internally and externally; 
  • Possible synergies or complementarities with other EU programmes; 
  • How relevant the objectives continue to be; 
  • The contribution of the measures to the EU priorities of smart, sustainable and inclusive growth; 
  • Whether the CP provides EU added value; and 
  • Whether the effects of the CP are sustainable (long lived). 

The study involves the collection of information, interviews and workshops with a broad range of stakeholders. Please get in touch if you would like to be involved in these discussions. A supporting letter from the European Commission is available here 

If you have any questions about the study, please contact: consumerprogeval@rpaltd.co.uk